Junior IT Project Manager

Job Description

Circulent is a leading Managed IT Service Provider (MSP) located in Darien, CT. We are seeking an IT Project Manager who will work closely with the CEO, VP of Business Development, and VP of Managed IT Services, and all network engineers. We are looking for a take-charge, hands-on individual with the capacity to be a leader in our growing organization.

We’re looking for someone with these characteristics:

  • Someone who thinks quantitatively, and understands that mathematics is a universal language
  • Someone who is devoted to measurement
  • Someone who has work with small and mid-sized businesses alike (up to 1,000 employees)
  • Someone who will represent our company
  • Someone who has personality
  • Some who embraces challenge, and never takes no for an answer
  • Someone who is results oriented
  • Someone who is ambitious, and is willing to put in the extra time to excel amongst their peers
  • Someone who has excellent problem solving skills
  • Someone who values productivity and hates wasting time
  • Someone who is willing to admit that there is more they don’t know, than they do know
  • Someone who is accountable, yet is not afraid to fail
  • Someone who understands that technology from 5 years ago may not apply today
  • Someone with proven project management skills: Ownership, accountability, attention to detail, consultative, deadline-oriented
  • Someone who loves their customers – even if they don’t buy something
  • Someone who is willing to learn the details of our business
  • Someone who is respected by the engineers
  • Someone who is authentic
  • Someone who has excellent written and oral communication skills
  • Someone who actively contributes new & creative ideas – and executes them with repeated success
  • Someone who is sensitive to budgets, while understanding to make money you need to spend money (wisely)

We’re looking for a manager with the following primary job responsibilities:

  1. New Client Onboarding & Discovery
    • Work with VP of Managed IT Services to assign network engineers to onboarding process
    • Create & maintain all client network diagrams (Microsoft Visio)
    • Own checklist document
    • Create formal presentation (Microsoft PowerPoint)
  2. Project/Equipment Quoting
    • Work with clients to identify hardware, software, warranty renewals, and/or labor to quote
    • Send/receive approval for quotes
    • Create ConnectWise project tickets
    • Organize all delivered equipment with project ticket
  3. Partner/Vendor Management: ConnectWise, LabTech, QuoteWerks, Adobe, Intuit, Datto, Microsoft, Ingram Micro, Dell, WatchGuard, Synnex, SonicWALL, ESET, Reflexion, Sophos, BrightGauge, IT Glue, Intelisys, VMware, Wyse, CenturyLink, Malwarebytes, Webroot, 8X8
  4. ConnectWise Administration
  5. LabTech Administration
  6. BrightGauge Administration
  7. IT Glue Administration
  8. Service Goal: 75% billable
  9. Research & Development


Professional Qualifications

  • Ability to demonstrate value propositions, and differentiate service offerings with competing products
  • Possesses the following traits: Flexible, reliable, quantitative, strong work ethic, process-focused, dependable, team-focused, , and has a positive and constructive attitude
  • Experience with a similar Managed Service Provider (MSP), or a company providing outsourced IT services to small and mid-sized businesses is STRONGLY preferred
  • Ability to represent the organization with a professional approach and manner at onsite engagements
  • Ability to interact effectively with both technical and non-technical personnel
  • Ability to self-manage, prioritize, operate independently with little supervision, and build relationships
  • Has excellent project management skills, high level of personal organization, and prioritization skills
  • A strong ability to multitask, own and execute, and follow through on all technical and business issues
  • Proven track record managing competing priorities in deadline sensitive environment

Technical Qualifications

  • Technically literate in cloud or on premise enterprise network infrastructure (i.e. Workstations, laptops, servers, wireless, backup & disaster recovery, network & mobile devices, colocation, thin clients, etc.)
  • Enterprise CRM tools, Microsoft Office, Microsoft Visio, Microsoft Project, Adobe Illustrator, QuickBooks Enterprise, Active Directory, Microsoft Exchange, Office 365, SQL Server, Terminal Services, virtualization

Additional Information

US Citizen, Green Card holders, and local candidates only need apply. No third parties please. This is a salaried position with benefits. For immediate consideration, qualified candidates interested in joining our professional team should send resume and salary requirements.

Our company is a Step Up participating employer, therefore the ideal candidate would meet the job and Step Up qualifications (log onto www.StepCt.com for eligibility criteria).

Interested in this position? Click here to send us an email. Be sure to attach your resume and any other pertinent materials.