About Voice-as-a-Service (VaaS)

The technology behind Business Telecom is rapidly changing. The most recent trend being Voice-as-a-Service (Vaas). The number of business users is expected to reach 35 million by 2020, according to a report by Frost & Sullivan

Since IaaS is a cloud-based system, you’re ‘renting’ the VoIP phone service, rather than having an in-house OS. As with any service that’s subscription based, the biggest advantage to you is cost. Not to mention the amount of features available, including Conferencing, Chat, Messaging and Call Forwarding.

If you have a call center, Voice can be an extremely effective way to Manage Calls, with Recording, CRM Integrations, Analytics and much, much more.

More than just a phone

In this day and age, communications is way more than a mere phone system – hosted voice now includes a multitude of features.


  • Analytics
  • Auto-Attendant
  • Barge/Monitor/Whisper
  • Call Recording
  • CRM Integrations with NetSuite, Outlook, Salseforce, Zendesk
  • Desktop & Mobile Application
  • HD Audio & Voice Conferencing
  • Instant Messaging & Chat
  • Internet Faxing
  • Omni-Channel Contact Center
  • Online PBX Controls
  • Voicemail
  • Web Collaboration

Seamless Availability

Today, MOBILITY is key. Being away from your desk, isn’t an excuse to miss a call from a client. With IaaS, your phone can be programmed to ‘follow’ you, no matter where you are. Making you available when customers’ needs you most.

Cloud Communications

  • Always available for use
  • Cost Effective
  • Feature-Rich
  • Low-Risk
  • Simple to Manage

You can rest easy when you trust Circulent with all of your IT Infrastructure needs.