The technology behind Business Telecom is rapidly changing. The most recent trend being Voice-as-a-Service (Vaas). The number of business users is expected to reach 35 million by 2020, according to a report by Frost & Sullivan
Since IaaS is a cloud-based system, you’re ‘renting’ the VoIP phone service, rather than having an in-house OS. As with any service that’s subscription based, the biggest advantage to you is cost. Not to mention the amount of features available, including Conferencing, Chat, Messaging and Call Forwarding.
If you have a call center, Voice can be an extremely effective way to Manage Calls, with Recording, CRM Integrations, Analytics and much, much more.
You can rest easy when you trust Circulent with all of your IT Infrastructure needs.