We distinguish ourselves by investing in our clients right from the start. We listen, assess, and react to their needs. As a result, they get superior service, fewer problems and pay one fixed price per month for unlimited IT support.
Our clients pay the same price whether we work 1 hour or 1000 hours a month for them. The sooner we INVEST in the client and understand what’s under the hood, the more efficient we become. We have an incentive to get the job done right the first time! If you are looking for an IT services firm who cares about your business, then you’ve come to the right place.
Circulent, located in Darien, CT, was founded in 2003 by Marcus Lee. Under Mr. Lee’s direction, Circulent has remained dedicated to providing the state-of-the-art technology support, products and service. This level of service allows clients to get ahead of the competition and achieve greater success. Circulent’s focus is on Infrastructure-as-a-Service (IaaS), which gives companies the overarching structure to leverage technology over the long term, ensuring they are more profitable and productive.
Thanks to Circulent, the entire burden of IT support has been taken off my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It’s really helped speed up our network, our programs run better, and we don’t have the recurring problems that we had in the past.
I’ve been working with Circulent since 2012. They are always professional, and respond very quickly to our problems. Their willingness to help (no matter how small our problem) tells us that we are important to them; and that’s a great feeling! Best of all, they’ve made all of our systems, including backups and firewalls, run without a hitch.
We have recommended Circulent to many of our clients, and each time we hear very positive reviews about the work they do. They are reliable, technically proficient and have a knack of being very PROactive instead of REactive to problems that come up. I highly recommend the company and really respect Marcus for his high standards.
The response time by Circulent is fantastic. Plus the findings from their Network Security Audit proved very helpful. Armed with that information we can now prioritize which IT projects we need to focus on in the short & long term.
Circulent delivers friendly and dependable service. When we need to call them, they’ve been awesome to deal with and the service has been fantastic. They’ve bailed us out from under IT problems, so I know we can count on them. I feel confident that we have a dependable company to call on when an issue arises!
Circulent truly appreciates and understands what is needed for a business to be productive. We always appreciate and respect the level of personal and professional dialogue with the Circulent staff. This provides us with a sense of trust and confidence. Their work demonstrates the highest quality and expertise, and we are confident that any computer problem (no matter how big or small) can and will be repaired.
Circulent really does provide astoundingly good customer service. If there’s an issue I can generally get it resolved very quickly and in a very user-friendly way, and that’s quite special. Circulent frees management to focus on core business, which is the basis for a good outsourcing model.
Our firm hired Circulent years ago to handle our IT needs. Circulent was diligent and professional in implementing standards and security protocols. The Circulent Team was always responsive to our needs and ensured our IT was always operating so we could serve our clients.
Having Circulent handle our network has allowed me to focus my attention on the business matters at hand. I know without any doubt that if something is wrong, someone on Marcus’ team will be here to fix it. If the problem is complicated, their knowledge of the inner workings of our business will aid in their suggestion for a solution. Circulent is always looking out for our success without regard to how it will benefit them personally. A rare quality in a personal or a business relationship.
Everything went great with the new network set up. Definitely will be using Circulent again when the need arises.
Marcus is a valued resource with keen comprehensive insight across the Total IT Landscape. Working with Marcus and his group allows your business to keep focused on adding value to your clients and continue to acquire new ones. Why wouldn’t you discuss your technology issues and challenges with Marcus?
Since Circulent has installed and serviced our network it has run extremely well. With regular monthly maintenance and occasional software upgrades the network has run flawlessly with no emergency downtime or lost data. My employees are also very happy to work with Circulent because of the prompt responses to their questions, and their investment into our relationship. All in all I would highly recommend Circulent’s services to any business.
I cannot say enough great things about the customer service at Circulent. They have gone above and beyond business interactions. They have gotten to know our staff personally, and they support this non-profit organization 100%. They offer pleasant quick support, patient guidance, and efficient service. Thank you, wonderful staff and team, at Circulent!!