VoIP theft of service: What you need to know

January 6th, 2021

Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud. What is theft of service? VoIP theft of service is […]

Microsoft Excel: An essential upgrade

January 4th, 2021

Businesses use Microsoft Excel for many purposes, including creating formulas, planning budgets, recording expenditures, and more. A spreadsheet can handle limitless amounts of information, making it an extremely useful tool for storing and analyzing data such as text and numbers. With its essential upgrade, Excel lets you do so much more. Previous Excel upgrades include […]

How robust dashboards can help your business

December 28th, 2020

A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations. Marketing insights An organization’s marketing department analyzes a significant amount of data from various channels. Whether […]

Improve your Windows 10 experience with these features

December 25th, 2020

Windows is the most popular operating system in history, but despite its popularity, many users still do not know about all of its functionalities. Here are some Windows 10 features from the latest update that you might have missed. Night light This feature lets you reduce the amount of blue light emitted from your screen, […]

Don’t be a victim of juice jacking

December 23rd, 2020

Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, […]

How AI is revolutionizing healthcare

December 22nd, 2020

Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike. Virtual personal health assistants At the helm of the AI revolution are virtual personal health assistants. A lot of […]

How to tell if an Android app is legit

December 21st, 2020

More and more people are relying on Android devices for remote work, which is why cybercriminals are taking advantage and creating counterfeit Android apps to try and misguide users. These apps typically collect users’ sensitive data or infect devices with malware, which can lead to fraud and financial crimes. The problem is, even a tech-savvy […]

Data storage: HDD and SSD defined

December 16th, 2020

When purchasing new computers, buyers used to have limited choices when it came to what kind of storage they got with their laptop or desktop PCs. But nowadays you can configure your system with either traditional hard disk drives (HDDs), increasingly common solid state drives (SSDs), or in some cases both. Here’s a comparison of […]

Engaging on-hold messages via VoIP

December 14th, 2020

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can […]

Is your web browser safe enough?

December 12th, 2020

Web browsers are gateways to the internet, which is why you should care about how they transmit and store sensitive information. In an era where too much security is never enough, you need your browser to also have built-in cybersecurity features. But which web browser is the safest? Read on. Microsoft Edge Microsoft Edge, Windows […]